EMAIL #1
Hi I have a few questions about practice exam questions from Spring 2009
Exam 2A.
29. Which of the following team building practices is most often
facilitated successfully by outside consultants?
A. Implementing a continuous improvement program.
B. Establishing a clear and elevating team goal.
C. Running an outdoor team-building experience.
D. Eliminating functional diversity among the members.
E. Ensuring that team members have adequate resources to achieve their tasks.
The answer is C but I wasn't sure why.
26. Which form of trust is generally Least affected by small violations?
A. Identification-based trust. D. Knowledge-based trust.
B. Deterrence-based trust. E. Equity trust.
The answer is A but I wasn't sure why.
And Finally, I've seen references to Psychological contracts and flextime
in various exams and was wondering what they were?
--------------------------------
Reply #1:
Outside consultant question:
A, B and E are more or less permanent core responsibilities of management, not the kind of thing that’s usually outsourced.
D isn’t a good idea at all.
E is generally a one-time task that can require a great deal of specialization, which most managers may not have or need.
We discussed flextime in class yesterday. One good definition: A system of working where people work a set number of hours within a fixed period of time, but can vary the time they start or finish work.
The answers to the others are in the video and slides from the class scheduled for 3/10. Pls let me know if you are unable to find them there.
Email #2, with responses included in caps
My additions or comments in CAPS below...mf
Hi, I have been struggling to get the complete grasp over some of the
perceptual shortcuts and errors, can you help me out and add/edit whatever
is wrong/unclear.
So, the Halo Effect- when a rater forms an overall impression about an
object and then uses that impression to bias ratings about the object.
(so this is when you rate a professor high because you like him) ... OR BECAUSE HE PRODUCES VERY GOOD IN-CLASS MEDIA
The Fundamental Attribution Error- is ignoring environmental factors that
affect behavior ... OTHER PEOPLE'S BEHAVIOR
Self-Serving Bias- taking more personal responsibility for success than
Failure
Self-Fulfilling Prophecy- is when your internal thoughts cause something
to happen (think you will fail exam- you fail) AFTER DOING THINGS LIKE LOSING SLEEP DUE TO WORRY WHICH BRING IT ABOUT
This is a clicker question:
Edward has been late for work several times this month, largely due to
others' traffic accidents. Elaine, his supervisor, thinks Edward may no
longer care about his job. Elaine's reaction is likely an example of
_______________ . The answer would be none of the above and it would be
the Fundamental Attribution Error is that correct? YES THAT'S CORRECT.
Hi, I have been struggling to get the complete grasp over some of the
perceptual shortcuts and errors, can you help me out and add/edit whatever
is wrong/unclear.
So, the Halo Effect- when a rater forms an overall impression about an
object and then uses that impression to bias ratings about the object.
(so this is when you rate a professor high because you like him) ... OR BECAUSE HE PRODUCES VERY GOOD IN-CLASS MEDIA
The Fundamental Attribution Error- is ignoring environmental factors that
affect behavior ... OTHER PEOPLE'S BEHAVIOR
Self-Serving Bias- taking more personal responsibility for success than
Failure
Self-Fulfilling Prophecy- is when your internal thoughts cause something
to happen (think you will fail exam- you fail) AFTER DOING THINGS LIKE LOSING SLEEP DUE TO WORRY WHICH BRING IT ABOUT
This is a clicker question:
Edward has been late for work several times this month, largely due to
others' traffic accidents. Elaine, his supervisor, thinks Edward may no
longer care about his job. Elaine's reaction is likely an example of
_______________ . The answer would be none of the above and it would be
the Fundamental Attribution Error is that correct? YES THAT'S CORRECT.
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